Wednesday, January 19, 2022

Add condition to check owner is systemuser using Power Automate

How to check if the record owner is a user or team in Dynamics using Power Automate?

Checking if the owner is a user or team

Follow the steps:

First add a "When a row is added, modified or deleted" or "List of record ".
Then add a Compose function to get the Owner (Type).

Now finally add an action condition to check  if the "Outputs is equal to systemuser".

If yes then perform your operation else perform your operation here


Output:









Thank you...
Happy Learning ...
Keep CRMing... 











Monday, January 10, 2022

Dynamics 2021 Release wave 2 plan - Customer Service

 

Dynamics 365 Customer Service latest features

In this blog, I have added new or updated features for customer service which are new and planned for release as part of the wave 2 release in the tabular fashion.

Some of the features are
General available for public use and some are in the public preview version which could be released soon as per the plan.














To learn more about the latest features please refer to the Link.


Thank you!!

Keep CRMing.. Happy Learning.