Dynamics 365 Customer Service latest features
In this blog, I have added new or updated features for customer service which are new and planned for release as part of the wave 2 release in the tabular fashion.
Some of the features are General available for public use and some are in the public preview version which could be released soon as per the plan.
To learn more about the latest features please refer to the Link.
Thank you!!
Keep CRMing.. Happy Learning.
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